Social Housing

Charlie Ogden

Income Collection: Optimising Your Team’s Performance

As income teams are faced with a growing number of tenancies to manage, many income managers and directors will be asking themselves the...

Tom O'Connell

Staff satisfaction: Improving morale within income teams through SMART working

SMART Working - S: Staff Satisfaction January is a time for reflection, so for those working in social housing it bears considering the...

Tom O'Connell

What is SMART Working?

Why 2023 is the year for SMART working The UK social housing sector is facing a tough year ahead. Of the 4.4 million homes managed by...

Tom O'Connell

How Social Housing Income Teams Can Maximise Productivity and Free Up Time

Housing Associations: It’s Time to Let Your Data Do the Hard Work Any person with even fleeting experience in a housing association will...

Tom O'Connell

3 Themes For Digital Transformation In Social Housing

Digital Transformation in Social Housing Digital transformation has the power to completely transform social housing, improve customer...

Tom O'Connell

2023: Time to work smarter – a briefing from Occupi and HQN JANUARY 2023

Download the report here: Neil Forrest and Maryam Qurashi About the authors: Neil Forrest is the Chief Commercial Officer at Pivigo, the...

Charlie Ogden

The Next Step in Digital Transformation For Social Housing

Data analysis is likely one of the most pressing concerns for Digital Transformation teams today. However, whilst data is widely...

Tom O'Connell

A New KPI For Social Housing

Social Housing - A New KPI for Rent Arrears Rental income is a major source of finance for housing associations to meet the costs of...

Tom O'Connell

What Results Can You Expect From Our AI (Artificial Intelligence) Rent Arrears Solution

Let’s take a typical housing client with 10,000 properties and £2million of arrears debt which was made worse by the pandemic. A third...