What is Occupi

Occupi - Income Intelligence for Social Housing 

Occupi helps social landlords of all sizes to manage rent collection operations more intelligently, empowering income officers and driving productivity.

Occupi gives income officers AI powered prioritisation and helps focus on tenants who most need support, through balancing complex cases and collection. 

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Why Now?

Income Officers Need Income Intelligence

Rental Income is the lifeblood of social housing. Maximising collection whilst ensuring that as many tenancies as possible are sustainable requires intelligence and empathy.,  However, the pressures on tenants, and therefore on arrears management are dynamic, and they are compounded by the cost of living crisis. 


What we do

How Occupi can help your organisation


Occupi analyses data from your Housing Management System (HMS) to accurately predict the future financial behaviour and stability of individual tenants.


via its intuitive App, or integrated data feed, Occupi provides clear and  actionable caseload, based on the circumstances of individual tenants. Highly complex information is presented in a simple way that clarifies who to contact next, and why.


Occupi prioritises cases where the tenancy risk is greatest, enabling early interventions that lead to the best possible outcome for both landlord and tenant.

How It Helps


Better outcomes for all
Occupi is the income officer’s best friend. Through a combination of automated prioritisation and timeliness, officers deliver better outcomes for the organisation, and for individual tenants struggling with arrears. Occupi frees up staff time, so that tenants facing difficulty can be offered support and assistance early enough to make a difference. 

How It Works

Artificial Intelligence creates a source of insight for income teams, through its ability to see the patterns and trends in data that escape traditional analysis. These patterns and trends show past behaviour, and the characteristics of each tenant. By analysing this data with Machine Learning, we make accurate predictions, in other words, it can tell us ‘What’s likely to happen’ in the future, and why.

- Which are my priority cases this week? 
- Which tenancies are unstable and likely to have the greatest escalating debt?
- Which tenants are at risk of falling into arrears in the future?

Occupi helps your income team to answer these questions. 

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Who We've Worked With

What Our Clients Say

"Camden has worked with Pivigo to implement their innovative AI solution. As a tech and transformation leader in local government, it's clear that technology like this will re-shape how arrears are managed and tenants supported, and we’re proud to be early adopters."

Tariq Khan CDIO - London Borough of Camden

I’m very excited to see what the future holds for this next-generation Arrears AI from Pivigo. Its clear technology like this will reshape how arrears are managed, and we’re proud to be early adopters.”

Chris Fray - Technology and Transformation Manager at Cobalt Housing

"The project has demonstrated that moving towards data driven management approaches doesn’t
have to involve huge levels of up-front investment."

-Tom Harrison, Digital Transformation Manager, Hackney Council


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We offer FREE analysis of your arrears data to highlight current performance, tenancy risk, and the opportunity to improve productivity and efficiency.

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